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Rental Policy
Rental Fees
:
All prices are quoted for a single day event, a weekend is
considered to be a single day event. If you require equipment for
longer than a single day or weekend, weekly and monthly rates are
available. Rental charges are based on the time that the
equipment is out, not usage.
Delivery
:
Delivery and pick-up services are available. All delivery charges
are quoted as round-trip and entail neatly stacking the equipment in
the driveway, garage, loading dock, or under the tent. An
additional fee is charged for special instruction deliveries, including:
Equipment to the backyard, basement, second floor, or
beyond.
Buildings or facilities with security checkpoints.
Precise time requirements.
Set-up or take-down of equipment.
Please let us know beforehand if your order requires special
delivery instructions.
Inspection
:
All items are cleaned, sanitized and packaged to ensure that you
receive equipment in good condition. You are requested to inspect
all items at the time of delivery to ensure that you find them suitable
to your needs. Some items (i.e. china, glassware, flatware) may be
subject to a cleaning deposit. Dirty linen should be wrapped in a
tablecloth to prevent mildew and never placed in plastic bags. Do
not fold damp linen.
Reservations
:
We recommend that you make reservations well in advance to
ensure that your equipment will be available for your event. For
most equipment a deposit of approximately 50% is required to
reserve the items.
Cancellation Policy:
Tents
Any cancellation of a tent or tenting accessory must be
received 30 days prior to the delivery of the tent. Any cancellation of
a tent received within 30 days is subject to a loss of deposit or a
restocking fee.
Equipment
All equipment rentals aside from tenting must be
received within two weeks of the delivery date. Any cancellation
received within two weeks is subject to a loss of deposit or a
restocking fee.
Damage Waiver:
A damage waiver (10% of the rental cost) is charged to protect you
against accidental damage to the equipment. If an item is broken the
damaged item must be returned, otherwise you will be charged the
replacement cost of the item.
*All prices are subject to change at anytime
** We accept all major credit cards
5020 Nicholson Court
North Bethesda, MD 20895
301-231-TENT Office
(8368)
301-231-0099 Fax
Office and Showroom Hours
Monday Friday 9-6 pm
Saturday 9-1 pm
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